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Reservations and Payments Following your demand for reservation, the Chalet du Dôme des Sonnailles agency will send you an e-mail, which will inform you of the different services, the price of your stay and the deadline for your confirmation. Your reservation will be confirmed as soon as we receive your down payment which amounts to 25% of the total amount for your accommodation. This will be done by letter. If we have not received your down payment by the deadline specified on your option, then the reservation will automatically be cancelled. On receipt of your down payment, the Chalet du Dôme des Sonnailles agency will send your booking confirmation indicating the remaining balance. The remainder of your payment will be notified in the contract. Garage is offered. On the day of your arrival please check in at the reception desk with your confirmation letter, check in is after 3 PM. You must vacate your room before 10 AM on Saturday and make an appointment with reception to check your apartment. Please make checks or wire transfert payable to “SCI Le Chalet du Dôme des Sonnailles.” Deposit A deposit of 400 euros must be paid with the remainder of your payment to “SCI Le Chalet du Dôme des Sonnailles.” Any loss, damage and cleaning charges, if the property is not left in a fit state, may be deducted from the deposit. An amount of 80 € will be deducted from the deposit if the housework is not done as well as you hired the flat. The refundable deposit will be returned by post within 15 days of your departure. An inventory will be taken by the owner at the beginning and end of your stay. Resort Tax A resort tax, not included in the accommodation cost, is in place in the area. The amount depends upon the classification of the establishment, (1.20 Euros per person/day for the type of accommodation we offer). It must be paid with the remaining balance. Changes or Cancellations Changes on behalf of the customer Any changes you wish to make must be sent by post. Changes will be confirmed once the Chalet du Dôme des Sonnailles has sent you your new contract. Any changes of date and/or accommodation will be treated as cancellation. Cancellation on behalf of the customer You must notify the Chalet du Dôme des Sonnailles of your cancellation by registered post. In the event of cancellation, your down payment will be retained by us. Changes and/or Cancellations In the event of an exceptional cancellation on account of the SCI Le chalet du Dôme de Sonnailles, the SCI is committed to offering a new proposal to the client, within a period of 8 days after it is notified in writing. By contract signed with the Pralognan la Vanoise reservation center, the center has priority over internet reservations, even reservations made during the night. It is therefore necessary that each client send a down-payment check or a wire transfert as soon as they receive the mail confirmation of their reservation from the SCI LE CHALET DU DOME DES SONNAILLES, to ensure the updating of the reservation center’s planning schedule, as soon as the down- payment is received. Bedding and Linen - Bedroom with double bed Lounge: 1 double sofa bed (140x200) - Living room : a double sofa-bed - Mezzanine: 1 double bed (140x200) The bedding comprises woollen blanket, cotton mattress cover, pillows, bolsters and pillow and cover protectors Towels and bathmats provided for 6 persons HOWEVER, YOU MUST BRING YOUR OWN BED SHEETS,PILLOW CASES (DOUBLE AND SINGLE), BOLSTERS, CLOTHS AND WASHCLOTH. Insurance - Third party liability Each tenant is advised to procure his own insurance to cover risks of theft, fire and water damage for the apartment, its furniture and risks to third party (neighbours). - Cancellation insurance We advise that you can suscribe to our cancellation insurance, at a rate of 3,20% of the total amount of the rent, to be paid to the SCI Le Chalet du Dome des Sonnailles. Obligations Your apartment shall not be occupied by more than 6 persons, if you fail to comply with this condition we are entitled to refuse you entry or charge you. Complaints Procedure In the event of a complaint about your stay please write by registered post to the Chalet du Dôme des Sonnailles agency within 8 days of the last day of your stay. Any complaint regarding the condition of your property must be submitted within 3 days of the commencement of your stay. Any complaint concerning the terms and conditions of the lease that cannot be resolved on friendly terms will be dealt with at tribunal. The SCI CHALET DU DOME DES SONNAILLES The Manager Home l Accommodation l Sport/Leisure/Relaxation l Location / Acces plan l Prices l Conditions of hiring l Guestbook l Contact us |